Shipping policy

Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with FASHEEN. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your order will be processed and delivered.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation or order placement.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping notification once your order has been dispatched.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

  • Delivery times may vary due to weather, public holidays, or courier delays.

Shipping Charges

  • Free shipping may be available on eligible orders or during promotional campaigns.

  • Standard shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) via email or SMS so you can monitor your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in selected locations. Please keep the exact payment amount ready when your order arrives.

Delivery Attempts

If the courier is unable to deliver your package after multiple attempts or if incorrect shipping information is provided, the order may be returned to us. Additional shipping charges may apply for re-delivery.

Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order. FASHEEN is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with your order number and clear photos. We will work to resolve the issue promptly.

International Shipping

International shipping is available only where offered at checkout. Delivery times, shipping charges, customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.

Delays Beyond Our Control

While we strive to deliver every order on time, delays caused by courier services, weather conditions, customs clearance, public holidays, or other unforeseen events are beyond our control.

Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our customer support through the contact information available on our website.

Thank you for choosing FASHEEN. We appreciate your trust and look forward to serving you.